Koran_infoAsked on June 25, 2021 at 10:45 AM
I wonder if you can help me. I have 2 questions:
1) When publishing a form via a link sent to an email address: Is there a way I can brand/personalise the Jotform email sent to recipients? + have it sent from my email address?
2) When publishing a form via sharing a direct link through email: If I'm adding customers emails in and publishing a form that way; is it possible to have preset templates?
Thank you Jotform
Alexander_GReplied on June 25, 2021 at 2:21 PM
Hello, Koran! 👋
Thanks for contacting us.
- Is there a way I can brand/personalise the Jotform email sent to recipients?
Unfortunately, the invitation emails are not editable. We have created a feature request to our developers on your behalf.
We cannot provide an ETA on when this will be implemented, but we will let you know if we receive any updates from them.
For now, you may consider sending custom emails via 3rd party solutions.
- If I'm adding customers emails in and publishing a form that way; is it possible to have preset templates?
If you want to add a list of emails as a preset. You can create different CSV files with lists of emails.
Then, you can upload a CSV file instead of writing every email every time:
Related Guide: 👉 Adding assignees to your form
Hope this helps,
Koran_infoReplied on June 26, 2021 at 5:22 AMHello Alexander
Thank you very much for your informative reply!Do you recommend any 3rd party email services that work well with Jotform?
Koran Murphy-Saffet | Director
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Vanessa_TReplied on June 26, 2021 at 8:56 AM
Will be answering your last question in a separate ticket linked below shortly: