Branding the publish email

  • Profile Image
    Koran_info
    Asked on June 25, 2021 at 10:45 AM

    Hello Jotform

    I wonder if you can help me. I have 2 questions:

    1) When publishing a form via a link sent to an email address: Is there a way I can brand/personalise the Jotform email sent to recipients? + have it sent from my email address?


    2) When publishing a form via sharing a direct link through email: If I'm adding customers emails in and publishing a form that way; is it possible to have preset templates?

    Thank you Jotform

    Best, Koran

  • Profile Image
    Alexander
    Answered on June 25, 2021 at 02:21 PM

    Hello, Koran! 👋

    Thanks for contacting us.


    • Is there a way I can brand/personalise the Jotform email sent to recipients?

    Unfortunately, the invitation emails are not editable. We have created a feature request to our developers on your behalf.

    We cannot provide an ETA on when this will be implemented, but we will let you know if we receive any updates from them.

    For now, you may consider sending custom emails via 3rd party solutions.

    You can include the form link or the assign form link in any custom email from the 3rd. party service.


    • If I'm adding customers emails in and publishing a form that way; is it possible to have preset templates?

    If you want to add a list of emails as a preset. You can create different CSV files with lists of emails.

    Then, you can upload a CSV file instead of writing every email every time:

    102545_Screen%20Shot%202020-03-11%20at%2

    Related Guide: 👉 Adding assignees to your form


    Hope this helps,

    Alex

  • Profile Image
    Koran_info
    Answered on June 26, 2021 at 05:22 AM
    Hello Alexander
    Thank you very much for your informative reply!
    Do you recommend any 3rd party email services that work well with Jotform?

    Thank you
    [https://live.staticflickr.com/65535/49939380046_12bdf43928_b_d.jpg]
    Koran Murphy-Saffet | Director
    Address Apartments
    [https://live.staticflickr.com/65535/49939664967_62ab1a9860_o_d.png] 0771 440 8800



    ...
  • Profile Image
    Vanessa_T
    Answered on June 26, 2021 at 08:56 AM

    Will be answering your last question in a separate ticket linked below shortly:

    https://www.jotform.com/answers/3184315