Detect the user location time zone

  • MakerKids
    Asked on October 1, 2021 at 1:05 AM

    Hi how can this detect the user location time zone or do you have anything like this that does

    Jotform Thread 3391636 Screenshot
  • Mike_G JotForm Support
    Replied on October 1, 2021 at 6:55 AM

    You can use the Get Visitor Location widget on your form to get the Timezone of your respondents.

    1633082035 6156dab31912a zt211001 055030 Screenshot 10

    Reference Guide: How-to-Add-a-Widget-to-your-Form

    Please give it a try and let us know if you need any further assistance.

  • MakerKids
    Replied on October 1, 2021 at 11:44 PM
    Thank you! How can i unselect these
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577 x 5 <+14163853577>
    MakerKids.com
    Facebook , Twitter
    , Instagram
    Award-winning programs on coding, robotics & Minecraft that help kids build
    technical and social-emotional skills. Featured by Forbes, NBC, Fox, and
    Popular Science.
    *Empowering kids to be creators, not just consumers.*
    *Try a MakerKids class on us. Sign up today!
    *
    *Give 25, get 25. Tell your family or friends about us, give them $25
    applicable on their first courses, and get $25 as a token of our
    appreciation. Thank you.*
    Sent via Superhuman
    ...
  • Mike_G JotForm Support
    Replied on October 2, 2021 at 3:26 AM

    May we know what is it that you want to unselect, please?

    If you are trying to show us a screenshot, please follow the instructions in this guide — How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

  • MakerKids
    Replied on October 2, 2021 at 10:44 AM
    There are three boxes in this select time thing that are auto selected and
    I can't un select them
    In my private class booking form
    How can we unselect them so no slots are pre picked for the user
    ...
  • MakerKids
    Replied on October 2, 2021 at 11:11 AM
    It looks like it's pulling from other user's answers but I don't want it to
    - how can I fix this
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577 x 5 <+14163853577>
    MakerKids.com
    Facebook , Twitter
    , Instagram
    Award-winning programs on coding, robotics & Minecraft that help kids build
    technical and social-emotional skills. Featured by Forbes, NBC, Fox, and
    Popular Science.
    *Empowering kids to be creators, not just consumers.*
    *Try a MakerKids class on us. Sign up today!
    *
    *Give 25, get 25. Tell your family or friends about us, give them $25
    applicable on their first courses, and get $25 as a token of our
    appreciation. Thank you.*
    Sent via Superhuman
    ...
  • MakerKids
    Replied on October 2, 2021 at 11:22 AM
    ALso I tried paying twice just now, but it hasn't shown up in my Stripe as
    a payment, and it doesn't look like my credit card worked - but it doesn't
    appear to have notified me as a user that the charge didn't go through. Any
    tips?
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577 x 5 <+14163853577>
    MakerKids.com
    Facebook , Twitter
    , Instagram
    Award-winning programs on coding, robotics & Minecraft that help kids build
    technical and social-emotional skills. Featured by Forbes, NBC, Fox, and
    Popular Science.
    *Empowering kids to be creators, not just consumers.*
    *Try a MakerKids class on us. Sign up today!
    *
    *Give 25, get 25. Tell your family or friends about us, give them $25
    applicable on their first courses, and get $25 as a token of our
    appreciation. Thank you.*
    Sent via Superhuman
    ...
  • MakerKids
    Replied on October 2, 2021 at 11:22 AM
    Is that because I made it with a trial period?
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577 x 5 <+14163853577>
    MakerKids.com
    Facebook , Twitter
    , Instagram
    Award-winning programs on coding, robotics & Minecraft that help kids build
    technical and social-emotional skills. Featured by Forbes, NBC, Fox, and
    Popular Science.
    *Empowering kids to be creators, not just consumers.*
    *Try a MakerKids class on us. Sign up today!
    *
    *Give 25, get 25. Tell your family or friends about us, give them $25
    applicable on their first courses, and get $25 as a token of our
    appreciation. Thank you.*
    Sent via Superhuman
    ...
  • MakerKids
    Replied on October 2, 2021 at 11:22 AM
    Can we have an option for a 14 day trial period
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577 x 5 <+14163853577>
    MakerKids.com
    Facebook , Twitter
    , Instagram
    Award-winning programs on coding, robotics & Minecraft that help kids build
    technical and social-emotional skills. Featured by Forbes, NBC, Fox, and
    Popular Science.
    *Empowering kids to be creators, not just consumers.*
    *Try a MakerKids class on us. Sign up today!
    *
    *Give 25, get 25. Tell your family or friends about us, give them $25
    applicable on their first courses, and get $25 as a token of our
    appreciation. Thank you.*
    Sent via Superhuman
    ...
  • MakerKids
    Replied on October 2, 2021 at 11:44 AM
    Also is there a way that if a user fills out the first screen but not
    subsequent ones, I can still get the info they put on the first screen?
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577 x 5 <+14163853577>
    MakerKids.com
    Facebook , Twitter
    , Instagram
    Award-winning programs on coding, robotics & Minecraft that help kids build
    technical and social-emotional skills. Featured by Forbes, NBC, Fox, and
    Popular Science.
    *Empowering kids to be creators, not just consumers.*
    *Try a MakerKids class on us. Sign up today!
    *
    *Give 25, get 25. Tell your family or friends about us, give them $25
    applicable on their first courses, and get $25 as a token of our
    appreciation. Thank you.*
    Sent via Superhuman
    ...
  • Mike_G JotForm Support
    Replied on October 2, 2021 at 3:37 PM

    There are three boxes in this select time thing that are auto selected and I can't un select them.

    I have checked the Sign Up for MakerKids Private Classes form under your account which, according to you, is the form you are currently working on and the Input Table field on that form where your respondents can select a time is empty by default.

    1633201573 6158ada5c7417 zt211002 150456 Screenshot 10

    If it is showing as filled on your end, I would suggest that you test your form again after you have cleared your web browser's cache. Or, you can also test your form on another web browser.

    It looks like it's pulling from other user's answers but I don't want it to

    I didn't find any conditions set up on your form that would be inserting data into the Input Table field on your form.

    Here are the only conditions I found on your form which, I would suggest, that you either fix (the errors) or delete if you no longer be needing them.

    1633201957 6158af2521fb5 zt211002 151024 Screenshot 21

    ALso I tried paying twice just now, but it hasn't shown up in my Stripe as a payment, and it doesn't look like my credit card worked - but it doesn't appear to have notified me as a user that the charge didn't go through. Any tips?

    To my understanding, you have made an actual test submission on your form and tried to process the payment. Is your submission showing on the JotForm Tables — How-to-view-Submissions? I have checked the Stripe payment field on your form and the integration appears to be connected and live.

    1633202534 6158b1664c313 zt211002 151938 Screenshot 32

    Is that because I made it with a trial period?

    The Stripe payment field on your form should work even if your JotForm account is on a free subscription.

    Can we have an option for a 14 day trial period

    I would like to apologize for any inconvenience but I'm not exactly sure what you are referring to? May we know on what do you need the 14 day trial period, please?

    Also is there a way that if a user fills out the first screen but not subsequent ones, I can still get the info they put on the first screen?

    You may only capture the data your respondents entered in the fields on your form if they submit your form.

    But how would you like to consider creating a separate form for the first page of your form that your respondents need to complete first before they will be redirected to another form which will have the remaining fields they need to answer?

  • MakerKids
    Replied on October 2, 2021 at 6:33 PM
    Hi there!
    Thanks! I was experiencing issues with the multistep one so I switched to
    another
    Yes, how do I make a series of linked forms?
    For Stripe subscriptions I want a 14 day trial. Right now that's not listed
    so I selected 15 day trial
    I am a paying Jotform subscriber. It didn't charge my credit card when I
    filled my form. Is that because I'm on a 15 day trial
    ...
  • MakerKids
    Replied on October 2, 2021 at 6:33 PM
    Also if I did a form that connected to another form, how would I connect
    the two entries to know they were from the same user
    ...
  • Mike_G JotForm Support
    Replied on October 2, 2021 at 8:04 PM

    Yes, how do I make a series of linked forms?

    Does this mean that your respondents would submit multiple forms and the form should be connected with each other? If the form will be submitted one after the other then, you can pass the data submitted on the first form into the second form. This means that the fields on the first form should also be present on the second form, but hidden.

    If you do that, you only need to view the submissions on the second form since the data that were submitted on the first form was passed to the second form and will also be available there.

    How-to-automatically-pass-form-data-to-another-form

    Kindly let us know if that will work or will not work for you. And if, in any case, I have misunderstood your requirements, please let us know and please give us more details about what exactly you are trying to achieve.

  • MakerKids
    Replied on October 5, 2021 at 2:55 PM
    Thank you! Also is there a way I can make it so that based on the answer to
    this (re 1h or two)
    ...
  • Ahmed_S
    Replied on October 5, 2021 at 6:15 PM

    Greetings,

    I'm sorry but I'm not quite sure if I'm getting what you are referring to correctly, if you want to apply the solution that my colleague has provided in his last replay then please follow this guide which has the instructions for this solution.

    How to Automatically Pass Form Data to Another Form

    However if you were referring to another issue then we appreciate if you can elaborate more details so can better help you.

    Please let us know if you ndeed further assistance, we are happy to help.


  • MakerKids
    Replied on November 3, 2021 at 2:11 AM
    Thanks! If I want to do that and have both embedded on my website, e.g.
    from makerkids.com/book-group-classes, how would I do that? E.g. I want
    them to fill out screen 1 and have that be submitted, then be directed
    still within my site to the next form
    ...
  • Ahmed_S
    Replied on November 3, 2021 at 3:36 AM

    Greetings,

    You can easily set your forms to redirect upon submit to other page or form within your website by following this guide Redirecting Users to a Different Page.

    But if you want to pass data from a from to another while the second form it embedded within your website, then unfortunately it's not possible to do so with the instructions provided in our guide, you still can manage to do this by using a server side code to alter the embedding code of the second form to pass the received URL parameters from the first from to the source URL of the embedded form, you may need to consult a web developer to do so according to the type of your web server since we can't support you with this point.

    Please let us know if you need further assistance.




  • MakerKids
    Replied on November 3, 2021 at 2:44 PM
    Thank you! Do you know how in my group classes form that I could make it
    skip to the last page once an appointment time is selected? Vs going to the
    next page?
    ...
  • MakerKids
    Replied on November 3, 2021 at 2:55 PM
    Also. how do I make this red part go away when the user goes on the page?
    And the page keeps jumping around a lot, how do I use the Wordpress plugin
    with Avada to hopefully fix that?
    Jenn

    ...
  • MakerKids
    Replied on November 3, 2021 at 2:55 PM
    Also how do I add tax to my Stripe subscriptions?
    And can I make a feature request that you add a 7 day and a 14 day trial
    period option for Stripe subscriptions vs 10 day 15 day etc

    ...
  • Laura JotForm Support
    Replied on November 3, 2021 at 6:38 PM

    Hi Jenn,

    You can use conditional logic to make the user skip pages based on their selections.
    Please see our guide below:
    How-to-skip-pages-using-conditional-logic

    If you would need help with setting up this logic, let us know and we will help you.

    For your two other questions, I have moved them into separate threads.

    Please find your question regarding the plugin here:
    https://www.jotform.com/answers/3481383

    And the Stripe subscription here:
    https://www.jotform.com/answers/3481384

  • MakerKids
    Replied on May 10, 2022 at 1:55 PM
    Thank you!
    I have completed this here:
    https://form.jotform.com/221294949078266
    https://form.jotform.com/221294680508256
    I have a couple questions:
    1) I am having trouble passing child first name last name into the
    respective fields
    2) I am having trouble passing birthdate
    I attached the code I tried. For now I have both first name and last name
    of child passing into child first name field, and have dele
    ted the
    birthdate from both fields

    But more importantly, I need to figure out how I can offer users both 1h
    and 2h classes, and then show them the corresponding pricing (and not both
    prices). Kind of like we display it on app.makerkids.com. I guess once they
    choose topic and child experience, for some classes we might prompt them do
    they want a 1 hour class per week or a 2 hour class per week - and then
    show them calendars accordingly. Then once they select one, it shows the
    corresponding price (and not the other price).

    Any tips?
    ...
  • Parker JotForm Support
    Replied on May 10, 2022 at 3:04 PM

    Hi Jennifer,

    I have moved your questions to separate tickets to avoid confusion.

    1. First and Last name here
    2. Passing Birthdate here
    3. Showing prices here

    I'll be answering these for you shortly.