How do I remove a red part in my form?

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    jennatmakerkids
    Asked on November 03, 2021 at 06:19 PM
    Also. how do I make this red part go away when the user goes on the page?
    And the page keeps jumping around a lot, how do I use the Wordpress plugin
    with Avada to hopefully fix that?
    Jenn
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    Laura_L
    Answered on November 03, 2021 at 06:27 PM

    Hi Jenn,

    I'm not exactly sure what you mean by the red part when the user goes to the page.
    Could you kindly give us a link to your form, and send us a screenshot of the page where you see the red part? This will make it easier for us to assist you with how to fix it.
    Here is our guide on how you can attach screenshots to our support forum:
    How-to-post-screenshots-to-our-support-forum

    Can I ask you to try to embed the form to your WordPress with the Iframe embed?
    Guide: Getting-the-form-iframe-code

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    jennatmakerkids
    Answered on November 03, 2021 at 11:28 PM

    1635996518_61835366d41fe_Screen Shot 202this on the group classes form

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    Laura_L
    Answered on November 04, 2021 at 01:32 AM

    Hi,

    Thank you for the screenshot.

    This warning appears when there are required fields on the form, but they are not filled.
    This causes the form to not let the user submit the form until the required fields are all filled correctly.
    Once the user fills out the fields correctly, the warning will disappear.

    If you do not want the message to show up, you can set all of the fields on your form as non-required.
    Here is how you can change the required field settings:
    How-to-set-a-field-as-required-or-non-required

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    jennatmakerkids
    Answered on November 04, 2021 at 04:44 PM
    This shows up as soon as the user hits this page on the group form
    But not on the private form
    Can you help
    Jennifer Turliuk
    CEO, MakerKids
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    Laura_L
    Answered on November 04, 2021 at 06:01 PM

    Hi Jessica,

    We are happy to help you to resolve the issue.

    I tested both of your group forms, but when opening them, I was unable to see the error.
    I opened the forms in Google Chrome.

    1636063205_618457e5256cc_form002.png1636063205_618457e515aa5_form003.png

    I have cleared your form cache. May I ask you to clear your browser cache, and then try to open the form again?

    Please let us know how it goes.