How do I remove a red part in my form?

  • MakerKids
    Asked on November 3, 2021 at 6:19 PM
    Also. how do I make this red part go away when the user goes on the page?
    And the page keeps jumping around a lot, how do I use the Wordpress plugin
    with Avada to hopefully fix that?
    Jenn
  • Laura JotForm Support
    Replied on November 3, 2021 at 6:27 PM

    Hi Jenn,

    I'm not exactly sure what you mean by the red part when the user goes to the page.
    Could you kindly give us a link to your form, and send us a screenshot of the page where you see the red part? This will make it easier for us to assist you with how to fix it.
    Here is our guide on how you can attach screenshots to our support forum:
    How-to-post-screenshots-to-our-support-forum

    Can I ask you to try to embed the form to your WordPress with the Iframe embed?
    Guide: Getting-the-form-iframe-code

  • MakerKids
    Replied on November 3, 2021 at 11:28 PM

    1635996518 61835366d41fe Screen Shot 202 Screenshot 10this on the group classes form

  • Laura JotForm Support
    Replied on November 4, 2021 at 1:32 AM

    Hi,

    Thank you for the screenshot.

    This warning appears when there are required fields on the form, but they are not filled.
    This causes the form to not let the user submit the form until the required fields are all filled correctly.
    Once the user fills out the fields correctly, the warning will disappear.

    If you do not want the message to show up, you can set all of the fields on your form as non-required.
    Here is how you can change the required field settings:
    How-to-set-a-field-as-required-or-non-required

  • MakerKids
    Replied on November 4, 2021 at 4:44 PM
    This shows up as soon as the user hits this page on the group form
    But not on the private form
    Can you help
    Jennifer Turliuk
    CEO, MakerKids
    416-385-3577
    MakerKids.com
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    Award-winning programs on coding, robotics & Minecraft that help kids build
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    ...
  • Laura JotForm Support
    Replied on November 4, 2021 at 6:01 PM

    Hi Jessica,

    We are happy to help you to resolve the issue.

    I tested both of your group forms, but when opening them, I was unable to see the error.
    I opened the forms in Google Chrome.

    1636063205 618457e5256cc form002 Screenshot 101636063205 618457e515aa5 form003 Screenshot 21

    I have cleared your form cache. May I ask you to clear your browser cache, and then try to open the form again?

    Please let us know how it goes.