what happens once it reaches the 1000 views?

  • Profile Image
    Wei Ting Kwah
    Asked on November 18, 2021 at 08:48 AM

    what happens once it reaches the 1000 views? people after that will be unable to view and submit the form?



    This is a re-post of a comment on Form View Limits: What Is It All About?

  • Profile Image
    Jovanne
    Answered on November 18, 2021 at 09:05 AM

    Hi, thank you for contacting support.

    Once your account reaches 1000 views, you will receive a notification advising you to upgrade your account in the next following days or your forms will be disabled.

    You can view this guide below to know more about account usage and limits:

    GUIDE: understanding-your-account-usage-and-limits

    I hope this helps.

    Thank you.

  • Profile Image
    John 
    Answered on November 18, 2021 at 09:07 AM

    Hello,


    There is a monthly limit of views in your account. Once the views reached 1000, it will be asking you to upgrade your account. Your account will be disabled if you fail to upgrade and the forms will not be able to receive further submissions. If upgrading is not an option on your part, you can simply wait for the counter to reset on the first day of the next month.

    For more information about the view limits, you can click the link below:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about


    Hope this helps!


    Best,

    John