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Hi Team The Paypal Business widget has changed per the instruction abo
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AZDBAdeszeAsked on December 07, 2021 at 10:28 PMHi Team
The Paypal Business widget has changed per the instruction above. I am in testing mode and want to remove the pay later option that is in step #23 and I am not allowed. Please help. Also, why can't I put anything after the checkout box?
This is a re-post of a comment on How to Integrate PayPal Business with Jotform?
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VickAnswered on December 07, 2021 at 11:39 PMJotform SupportHi there,
Could you please share the form URL where you need to make the changes in the integration? So we can check it here and provide further assistance.
Thanks
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VickAnswered on December 07, 2021 at 11:40 PMJotform Support
Hi again,
Please also specify the checkbox you are referring to in a screenshot. Here is the related guide.
https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/
Thanks
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AZDBAdeszeAnswered on December 09, 2021 at 02:15 AMI know to post a screenshot, but tell you that step 23 no longer exists should have been enough, but here you go.
From https://www.jotform.com/help/737-how-to-integrate-paypal-business-with-jotform/
Here is the proof that what is in step there does not exist.
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RıdvanAnswered on December 09, 2021 at 03:57 AMQuality Operations SpecialistHello AZDBAdesze,
The Pay Later functionality can be disabled by following the steps below:
1) Open the Form Builder, find the Products feature on your form and click the Payment Settings button on the right.
2) Scroll down till the bottom of the tab and click Additional Gateway Settings.
3) Again, scroll down till the bottom and disable the Show Pay Later Messaging by clicking on the switch next to it.
If you need further assistance, please let us know.
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AZDBAdeszeAnswered on December 11, 2021 at 01:45 AM
I like your screen print put you don't show which Paypal widget you are using. Plus it does not look like the one I showed you. So try again!
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MaryAnswered on December 11, 2021 at 03:04 AMJotform SupportHi AZDBAdesze,
Thank you for getting back to us.
Please share with us which form are you working on so we can check it on our end.
We will wait for your reply.
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AZDBAdeszeAnswered on December 12, 2021 at 10:18 PM
I don't need to provide a form. I just need you to look at your instructions. I've provided all the screen prints so what is the problem. You were supposed to look at what I provided. Ok, how many more rounds will we have to through this until you pay attention to all the screen prints I have provided?
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VickAnswered on December 13, 2021 at 12:00 AMJotform Support
Hi there,
My colleague provided the screenshots from PayPal Checkout Integration I believe. To remove the Pay Later option you'll need to contact PayPal support. The option my colleague was referring to can only enable/disable the Pay Later Installment message that is displayed below the Pay Later button.
PayPal support will be able to disable the Pay Later button for you. Let us know if you have any questions.
Thanks
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AZDBAdeszeAnswered on December 13, 2021 at 12:18 AM
No, they did not I did.
Why do I need to contact Paypal support for a widget that is created by Jotform?
Did you look at the Paypal Business widget? Did you follow your own instructions all the way to step 23?
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VickAnswered on December 13, 2021 at 02:02 AMJotform Support
Hi there,
Why do I need to contact Paypal support for a widget that is created by Jotform?
The Pay Later option is enabled in your PayPal account. We can not turn it off from the Payment integration. That is why we are requesting you to contact Paypal support as we can not disable it in your PayPal account.
Did you look at the Paypal Business widget? Did you follow your own instructions all the way to step 23?
Yes, I've looked at the instructions you are referring to.
As I've specified above, the option gives you the Pay Later message customization ability.
Let us know if you have any questions.
Thanks
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AZDBAdeszeAnswered on December 13, 2021 at 03:04 AM
So this is what I learned from your demo
Now if the instructions were clear it would say something like this.
23. When using the PayPal Business widget (shown as Payment Integration) to customize the PayPal SmartButtons to remove or show the Pay Later Messaging. Start by clicking on the Button style to horizontal to hide the smart button Pay later and to show the smart button Pay later keep the Button style on vertical When this toggle is set to Yes, message customization fields are displayed. Please keep in mind that Pay Later is only available in the US. For more information about the Buy Now Pay Later functionality of PayPal Business, please visit here.
OMG, this could have been solved so much quicker if you just clean up the verbiage for your steps.
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MaryAnswered on December 13, 2021 at 04:41 AMJotform Support
Hi AZDBAdesze,
Thank you for letting us know that this was already resolved.
I have forwarded a request to our team to review the steps provided.
If you have any other concerns, please let us know.
