Caroline CareyAsked on December 23, 2021 02:11 PM
I am unable to authenticate my email address because I am not receiving an email notification from Jotform to make this happen. I have checked my security settings and I have not blocked Jotform. Your response was that all emails sent have gone through on your end and have not bounced back. I am not sure what to do at this point
Marco JotForm SupportReplied on December 23, 2021 02:46 PM
Thanks for reaching out to us.
Could you kindly let us know your username, to allow us to investigate further?
If you're not receiving the verification email, you may need to whitelist our IPs and domains, as shown in this guide:
Thanks for your cooperation,