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Unable to submit a form. Stuck on "Please wait.."Asked by smwise2 on July 14, 2014 at 10:03 AM
I have a form, "Agency Information". Instead of the submit button saying "Submit" it says "Please Wait" and won't let it submit. Why would this be doing this, and how do I fix it?
We are sorry for the inconvenience.
I just tested your "Agency Information" form and was able to submit without any issues. Try to clear your browsers cache or use a different browser to see if you will still encounter the same behaviour.
Here's an image of the successful submission.
I am still having the same problem when I put it on my server.
I did check your web page where you have embedded your form and I am able to replicate the issue you are having. When we reach last page of your form, the submit button text was already "Please Wait". I also check your form with its direct URL and it seems to be working as expected.
As you have embedded your form with its source code, there seems to be some code conflict between your form's script and other script available in your web page. Please embed your form with its iFrame embed code and that should solve your problem. The following guide should help you in grabbing your form's iFrame embed code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Hope this helps.
Do get back to us if you have any questions.
I have moved your question to a new thread and you will be answered here: https://www.jotform.com/answers/880254