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How long should it take a form embedded by email to get to client?Asked by amberj2010 on September 13, 2014 at 05:37 PM
I would think this would be immediate, but I have tried sending forms by email to myself to test and still nothing has come though thirty minutes later. I have also recently had a client say she didn't receive the email at all and had to resend it. I don't want to lose clients because of this.
The email notification or autoresponder should be immediate.
You can check in your account E-mail History logs for the the status of the sent emails.
If the email address is bounce listed, you can also unblock it. Check this user guide
Hope this help. Please inform us if issue persist.