What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get the results posted back as "undefined" What can be the problem ?

    Asked by rmanikoth on September 26, 2014 at 12:34 AM
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    JotForm Support

    Answered by Welvin on September 26, 2014 at 04:28 AM


    Is your form notification email working fine before? Let us know!

    Anyway, you can fix it by re-creating your form notification email. First, you have to delete the existing one: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder. Second, re-create it: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Please do not hesitate to get back to us if you need further assistance.

    Thank you!