What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Feature Request - Ability To Provide Access To Edit Submissions

    Asked by mgcaledonian13 on October 10, 2014 at 02:09 PM

    Hi Mark and JotForm team

    I use a form for bookings of Events. If the user wants to amend his submitted information then he has to contact me with his alterations which is a bit of a pain. We need this information to be correct as an Event certificate has to be compiled for the Event. We are leaving ourselves open to prosecution if the governing body happens to turn up and try to reconcile the information on the certificate with who is there and what vehicle they are taking part with. It comes under the MSA which is the governing body for Motor Sport in the UK

    So I am another one looking for this editing facility with our Own Branding and only access to the records that they the users have submitted.

    If there are three people looking for this and take the time to request or highlight the facility then there are probably many more that don't take the time to request it.  I am sure that if it was available they would find it useful, very useful in fact.  

  • Profile Image
    JotForm Support

    Answered by Mike_T on October 10, 2014 at 03:41 PM

    Let me please inform you, that we do allow submissions editing outside of the form builder.

    This should work great for individual submissions. You will basically need to add a from autoresponder with the {edit_link} inside. Please see the next guide:

    How to Let Users Update Their Form Submissions at a Later Date

    In case, you do not want to show our jotform domain in browser, there is a custom domain option. That custom domain option can be combined with the edit links (although the edit link should be added in a different way for custom domains).

    If you need any further assistance on this, please let us know.