I can't open any of my forms the page is completely blank and wont load

  • Amy Devenny
    Asked on February 23, 2023 at 3:02 AM

    I can't open any of my forms the page is completely blank and wont load

    Page URL: https://www.jotform.com/help/134-how-to-restore-deleted-forms/
  • Jude_P
    Replied on February 23, 2023 at 3:14 AM

    Hi Amy,

    Thanks for reaching out to Jotform Support. I've checked the email address you used to open this ticket and found a FREE account associated with 3 Forms Active. I also tried to open them and I can't seem to replicate the issue, I was able to open them.

    1677139978 63f7200a8aafc Screenshot 101677139978 63f7200a13491 Screenshot 211677139978 63f7200a11d5e Screenshot 32

    Are you perhaps pertaining to another account? If yes, can you please provide the username/email address for us to further check? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if you need any more help.