What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to have multiple email addresses receive the summary of the form

    Asked by rmarkham on June 04, 2015 at 01:16 PM

    I have asked this question before, and the answer I got was to use semi-colons to separate email addresses. However, when I tried this, it still didn't work. I have also tried separating the email addresses by commas, as it is shown on the help pages of JotForm. this didn't work either. 

     

    What else can I do? Is there a setting that needs to be changed in order to allow for multiple email addresses? I already changed the setting to allow more characters in that field, but I can't see any other setting changes specific to "allow multiple email addresses in the field."

     

    Please help!

     

     

    multiple recipients email recipients
  • Profile Image
    JotForm Support

    Answered by Mike on June 04, 2015 at 02:55 PM

    Thank you for contacting us.

    The semi-colons and comma separated recipients are usually specified via Email Notification settings. Here is a link to related guide:

    Send Notifications to Multiple Recipients

    However, the form users will not be able to add multiple emails into E-mail field due to the field validations. The E-mail field is designed to accept only one email address. Also, the form Autoresponders are limited to 3 email recipients.

    If you would like to allow users to add multiple email addresses, you can replace the E-mail fields with the Text Box fields.

    Then, configure Email Notification (instead of the Autoresponder in order to bypass the recipients limit) to use the field {tag} as the recipient source.

    If you need any further assistance on this, please let us know.