How to have multiple email addresses receive the summary of the form

  • Profile Image
    rmarkham
    Asked on June 04, 2015 at 01:16 PM

    I have asked this question before, and the answer I got was to use semi-colons to separate email addresses. However, when I tried this, it still didn't work. I have also tried separating the email addresses by commas, as it is shown on the help pages of JotForm. this didn't work either. 

     

    What else can I do? Is there a setting that needs to be changed in order to allow for multiple email addresses? I already changed the setting to allow more characters in that field, but I can't see any other setting changes specific to "allow multiple email addresses in the field."

     

    Please help!

     

     

  • Profile Image
    Mike
    Answered on June 04, 2015 at 02:55 PM

    Thank you for contacting us.

    The semi-colons and comma separated recipients are usually specified via Email Notification settings. Here is a link to related guide:

    Send Notifications to Multiple Recipients

    However, the form users will not be able to add multiple emails into E-mail field due to the field validations. The E-mail field is designed to accept only one email address. Also, the form Autoresponders are limited to 3 email recipients.

    If you would like to allow users to add multiple email addresses, you can replace the E-mail fields with the Text Box fields.

    Then, configure Email Notification (instead of the Autoresponder in order to bypass the recipients limit) to use the field {tag} as the recipient source.

    If you need any further assistance on this, please let us know.