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    Email and Phone fields are not showing up in notifier

    Asked by dodintl on August 08, 2015 at 10:07 AM
    I added email and phone number to my forms and they dont come across through the email submission form
    phone number email
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    JotForm Support

    Answered by Welvin on August 08, 2015 at 03:36 PM

    I've fixed it for you. Your current email field tag or name is not correct. You have "{email16}" and the correct is {email30}:

    If your other forms are having the same problem, the best way you can fix this is by re-creating the whole settings.

    Delete the notifier: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Re-create it after: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Thanks