What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suggestion to increase payment submission limit for "Free" plan

    Asked by proworksrs on November 25, 2015 at 06:40 AM

    Jotform is great free service and yes your right jotform staff still need to get paid to keep up the amazing work...however I suggest to make the first 50 payments free same as "paypal first 50k free" it will be more balanced like that... Thanks

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    JotForm Support

    Answered by Charlie on November 25, 2015 at 10:05 AM

    Currently, we do not have any news about the number of payment submissions to be increased. Also, please note that limits are monthly. This means you are entitled to have 10 payment submissions every month, that's for "Free" plan.

    We have also removed the SSL submission limits just recently, you can check it here: http://www.jotform.com/blog/175-All-Forms-are-Now-Secure-by-Default-The-SSL-Limits-on-Free-Accounts-are-Lifted- 

    I have forwarded this concern to our upper management so that they will be aware of your suggestion. If there are any changes in our pricing that we have, especially for "Free" plan, we will surely update you about it. For now, to increase payment submission limits, you will need to upgrade to a higher subscription plan.

    Thank you for your understanding.