Visual Report chart gets broken when trying to increase its size

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NYYCsailingoffice
Asked on January 06, 2016 at 01:08 PM

I have the same problem when I try to increase the size of one of the charts...it goes to a broken image icon:
Welvin

Jotform Support

Answered on January 06, 2016 at 01:11 PM

For what form is this? Let us know so we can check this for you. You should make sure that the chart data has submissions in it. Otherwise, the chart won't be displayed.
NYYCsailingoffice
Answered on January 06, 2016 at 01:15 PM

the information is there. It shows up on the original size when I drag the chart icon down to the visual report. But when I try to resize the chart by dragging the lower right corner, that's when I get the broken image icon. I have found that if I expand it all the way to the width of the report, the information reappears. But I want it to be between small (original) and large (fully expanded).
victor
Answered on January 06, 2016 at 04:55 PM

Sorry for the inconvenience. Could you please indicate the form and type of report you are having issues with.

I just create a visual report on one of my forms. I was able to re-size the report with no problems.
hsts
Answered on April 18, 2016 at 11:45 AM

I am having the same issue. Keeps happening when I try and re-size a graph. Both bar and pic charts.
victor
Answered on April 18, 2016 at 01:44 PM

To assist you better I have created a new thread that will be answered shortly by our support team.

https://www.jotform.com/answers/821182