Email Notification

  • mthoodoregonstake
    Asked on April 1, 2016 at 1:03 PM

    I want to email notifications to be sent to multiple people.  How is this done?  Can I limit the information that is sent in an email notification? and can it be different for each email address?   

  • David JotForm Support Manager
    Replied on April 1, 2016 at 2:28 PM

    You can send a notification to multiple recipients, please check this guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Email Notification Image 1 Screenshot 30

    If you want to show only a specific content to each recipient, simply create a notification for each recipient, repeat the same steps to create a second notification: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    You delete the fields and customize the notification using the tools of the compose email:

    Email Notification Image 2 Screenshot 41

    Let us know if you need more help.

  • Janeen House
    Replied on April 1, 2016 at 3:10 PM

    This is not how it looks on jotforms.

  • David JotForm Support Manager
    Replied on April 1, 2016 at 4:24 PM

    You might be seeing the old interface, the new one has not been updated yet for all accounts(it will soon be). To create a new notification follow this steps:

    1) Click on Emails

    2) Click on Add New Email

    3) Select Notifier

    4) Fill the recipient details

    -Sender Name: assign a field of your form where the user inputs his name

    -Sender E-mail: assign "noreply@jotform.com"

    -Reply to E-mail: assign a field of your form where the user inputs his email address

    -Recipient E-mail: type there your email address, or any other email address that should receive the notification

    Email Notification Image 1 Screenshot 20

    5) Click on Next

    6) There you will see the compose email, where you can delete and customize the content

    Let us know if you need more help.