What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please provide us the Facebook page where your form is or a screenshot for us to better understand the problem? It would be quite hard for us to come up with a resolution without actually seeing the problem.
We'll wait for your response.
On a different note, here are some guides to help you on how to embed a form in your Facebook page:
Attached is PDF screen shot...
UNpublished fb page...draft mode
can add you to authorizations if needed for better viewing...
If you are replying here using your email client and you are attaching images or files, it won't go through here. Please upload the file, image or screenshot on a hosting website like Google Drive or Dropbox, then share us the link so that we can check it.
If it's an image, then you can just directly view this thread using this link https://www.jotform.com/answers/883568. Then upload the image using the image upload in the text editor:
You can also follow this guide: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum
If it is unpublished, it would be quite hard for us to view and directly assess the problem. But please do first share to us a screenshot of the problem and we see what we can do from there.