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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Contact form - How do I set which email the customers message gets sent to?

    Asked by Caitlin  on July 23, 2016 at 07:02 PM

    Hello, 

     

    I built a contact form with a name section, email section, and message section, but this website is for someone else and I need to make sure that the message from the customer gets sent to his email. Is there a spot to to put in an email address for the customers email to go to? 

     

    Thank you

    contact form message email sent
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    JotForm Support

    Answered by Mike_G on July 23, 2016 at 11:37 PM

    If you want to send the email notifier of your form to a specific or different email address, you need to update the recipient of that email notifier.

    Here's how you can do that: 

    I suggest you also check these guides for reference.

    Setting-Up-Email-Notifications

    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Thank you.