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    We do not receive your e-mails on our address amministrazione@winger.it . Can you verify?

    Asked by Winger on August 10, 2016 at 09:34 AM
    E-mails not receive receive can
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    JotForm Support

    Answered by KadeJM on August 10, 2016 at 10:49 AM

    I checked the email address you mentioned you aren't receiving emails for above.

    The reason you were not receiving the emails to that address is because it ended up in our bouncelist so I have removed it for you.

     

    Details:

    Result: amministrazione@winger.it is IN the bounce list

    Reason(s) : smtp; 550 5.1.0 LuCE1t00s0FQya001uCFZ1 authentication failed

     

    If it happens again please see https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List so that you can remove it again if necessary.

     

    Also, please refer to these guides which can help more:

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications 

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues