JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your form and I can see that the notification is set up properly. The email recipient is not in the bounce list as well. I checked the mail logs and I can see that the notifications are being sent successfully.
Please try checking your spam folders or junk mails. You may also want to whitelist our mail servers with the help of this guide: Whitelisting-JotMails-IP-Addresses
Related guide: How-to-Prevent-Email-Bouncing-Related-Issues
If you need further assistance, let us know. Thank you.