What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To my understanding you are having a problem with your form submissions being sent to your email.
I checked your forms and it looks like you're using the test email button with which I see according to your email history several submission tests with most that failed until now.
I checked your account email address for "email@example.com" but it is not found in our bouncelist.Result: firstname.lastname@example.org is NOT in the bounce list
Can you try filling in your form and submitting it to yourself to test more accurately if you receive it?
You can also refer to the following guides for more help: