What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form emails not coming through Barracuda FirewallAsked by it_grb on August 23, 2016 at 08:55 PM
I am getting emails to gmail, but not to our domain. Which domains or IPs should I white list on our firewall to ensure delivery of these emails.
You can find the list here: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
You can also check your email address if in any case it landed in the bounce list. Please check this guide for the steps: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Another thing, if you need to check your email activity history, you can check this guide for the steps: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
If in any case you need assistance or if you have questions, please do let us know. We'll be more than happy to assist.