Will I or the customer be able to edit the form if information is incorrect?

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    snjrose
    Asked on September 07, 2016 at 09:52 PM
    will I or the customer be able to edit the form if information is incorrect? Usually, if a customer notifies me that something is wrong, I go in and edit it leaving all the rest of their info the same. Can I still do this?
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    jonathan
    Answered on September 07, 2016 at 09:57 PM

    There is also a way for your user to edit their own submission (to correct) later on, even after they have submitted already.

    See this user guide on : How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

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    As for you, you can still also edit the submission data of your form anytime. You can use the EDIT button in the submission panel of your form.

    Hope this help. Let us know if you need further assistance.

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    snjrose
    Answered on September 07, 2016 at 09:59 PM

    Thanks! May I ask if the edited form deducts from my allotment of form submissions for the month? If edited, will it count as an additional submission?

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    jonathan
    Answered on September 07, 2016 at 11:01 PM

    Nope. :-) The re-submission of the form using Edited submission will not be counted again.

    Let us know if you need further assistance.

    Cheers