- NPIMAsked on September 28, 2016 at 05:01 AM
Hi, I've forgotten my password and have requested for it multiple times on the login page but I have not received any email on it.
Please send me a password reset ASAP. Thanks!
- JotForm SupportcihanAnswered on September 28, 2016 at 06:44 AM
Your email address was in the bounce list. I had removed it and you will be able to get emails from JotForm. Please check your mails we sent a password reset mail to your email address.
To prevent this happening you can follow, https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues .
And if this problem occurs again you can solve it by yourself also.https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List .