What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It seems like the auto responders aren't sending on my forms

    Asked by mreinan on October 04, 2016 at 04:55 PM
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    JotForm Support

    Answered by jonathan on October 04, 2016 at 08:33 PM

    I checked your account email but I did not find any issue with it. You did not mentioned which email address it was though so I am no sure yet which one to check.

    You can check the email if it has issue using this tool.

    User guide: How-to-Remove-Your-Email-Address-from-Bounce-List

    And you can also review the sent email logs of your forms.

    Let us know if issue persist.