JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Emails Not Being Received (again)Asked by stylishent on October 10, 2016 at 05:42 AM
We are not receiving our submission emails from form fills. This has happened before and you fixed the issue. It would be good to know why it is happening and if we can do anything to prevent it happening again.
Many thanks, love your service.
I checked e-mail address that you used for your Wedding DJ worksheet form, and I saw that your e-mail address was in the bounce list.
I removed your e-mail address from the bounce list.
Also, you can check whether your e-mail is in the bounce list or not and you can fix it on your own. You can use user guides below to solve this problem.
If you want something else, or need further assistance, feel free to let me know.