What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you have a live person I can speak with regarding my forms?

    Asked by AISDCSecretary on November 21, 2016 at 10:38 AM

    please call (571) 312-3732

    I have question regarding payment gathering associated with my form(s)

    phone support
  • Profile Image
    JotForm Support

    Answered by John_Benson on November 21, 2016 at 11:31 AM

    Unfortunately, we don't have a phone support. You can only reach us through support forum that we reply in a timely manner. 

    If you're having issue regarding payment, please check these guides: 

    https://www.jotform.com/help/49-Order-Form-Types

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal

    If the links given aren't helpful, please provide more details about your issue? Add a screenshot if necessary. 

    Hope that helps. Let us know if you need further assistance. Thank you.