What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are there limits to how many submissions can be downloaded?

    Asked by cacuestasr on November 22, 2016 at 06:23 PM

    do you have any limit of submissions per form? i can download the data witout problems?

    per form Submissions limit of submissions can
  • Profile Image
    JotForm Support

    Answered by liyam on November 23, 2016 at 12:44 AM

    Hello,

    The submission limits is not within a "per form" basis but on a "per account" basis. A free user has a limit of 500 submissions and when this is reached, the oldest submission that the account has shall be removed to give room for the new submission that has arrived.

    There is also no problem for downloading data. You can get your form's submissions in CSV or Excel format, or even in PDF. You can check this user guide to know how: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    You can also run integrations into your form so to copy submissions automatically to your 3rd party account such as Google Spreadsheet, Google Drive, Dropbox, etc. Here are the possible integrations available with JotForm as of yet: https://apps.jotform.com/category/integrations 

    But you can manually set your form to automatically disable after reaching a certain date or certain number of submissions which can be found under your form's preferences. You can refer to this guide for setting limits in your form for date or submission: https://www.jotform.com/help/137-How-to-limit-submissions-in-a-form

     

  • Profile Image

    Answered by   on November 23, 2016 at 08:20 AM

    No i mean if a single form can be hace 500.000 submission and I can download the data without problems.

  • Profile Image
    JotForm Support

    Answered by Boris on November 23, 2016 at 08:28 AM

    There is not a fixed limit on how many submissions an exported file of your submissions can have, but due to technical constraints and the size of data you are exporting, such a large number of submissions may not be successfully exported in a single file.

    In other words, yes, you can export your submissions even if you have 500.000 submissions, but you may need to export it in several files with different time range. You can limit the time range of the submissions to be exported by following this guide:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Additionally, since CSV files are less complex and demanding than Excel files, you should be able to have a larger number of maximum exported submissions in a CSV file compared to an Excel file.

    For exporting such a large number of submissions, CSV format would be preferred.

    Please let us know should you need any further clarifications or assistance.

  • Profile Image

    Answered by cacuestasr on November 23, 2016 at 08:44 AM
    No I mean if i can have 600.000 submission in a single form and I can download the data without problems.
    Enviado desde mi iPhone
    El 23 nov 2016, a las 12:44 a. m., JotForm > escribi?:
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by liyam
    Hello,
    The submission limits is not within a "per form" basis but on a "per account" basis. A free user has a limit of 500 submissions and when this is reached, the oldest submission that the account has shall be removed to give room for the new submission that has arrived.
    There is also no problem for downloading data. You can get your form's submissions in CSV or Excel format, or even in PDF. You can check this user guide to know how: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
    You can also run integrations into your form so to copy submissions automatically to your 3rd party account such as Google Spreadsheet, Google Drive, Dropbox, etc. Here are the possible integrations available with JotForm as of yet: https://apps.jotform.com/category/integrations
    But you can manually set your form to automatically disable after reaching a certain date or certain number of submissions which can be found under your form's preferences. You can refer to this guide for setting limits in your form for date or submission: https://www.jotform.com/help/137-How-to-limit-submissions-in-a-form
    View this thread on browser > Unsubscribe Thread
    1479879876
    ...
  • Profile Image
    JotForm Support

    Answered by owen on November 23, 2016 at 08:58 AM

    Yes, you can theoretically download all the submissions even if you have 1.000.000 of them in a single form. 

    When you use one of the options below you should be able to download your submissions:

    Please contact us again if you need any further assistance.