The submission part of the form will not show on the website?

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    GTAUSTIN
    Asked on November 23, 2016 at 10:36 AM
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    Nik_C
    Answered on November 23, 2016 at 12:10 PM

    Hello Alessia,

    I assume you're referring to receiving submissions.

    I checked your email in our logs and I saw that it ended in our Bounce list, the reason is below:

    Reason(s) : X-Postfix; unable to look up host

    I removed it from our Bounce list so you will be able to receive submissions now.

    Please check this guide on how to prevent this kind of issues. 

    Also, you can check if your email ended in Bounce list by following this guide.

    We're sorry for this inconvenience, if you have any further questions please let us know.

    Thank you.