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How to Remove Your Email Address from Bounce List

How to Remove Your Email Address from Bounce List

There are several reasons why your email address may have been added to the bounce list. It could be due to a non-existent/inactive email address, your mail server being unavailable, your email server has rejected the emails due to suspected spam, your mailbox is full or JotForm is on your blacklist. JotForm will stop sending emails when your email address is on the bounce list. Please note that high bounce rates will put our sending method at risk so we have to process the bounce messages without exceptions.

If you notice that notifications are not coming through, your email address might be in our bounce list. You can remove the email yourself by following these steps:

1. First make sure you're logged in. Click the AVATAR icon at the top right, then click the GEAR icon.

2. Go to  SETTINGS > BOUNCE LIST and enter the email address you want to check.

3. If you find out that your email address is in the bounce list, just click the REMOVE button.

That's it! You should now receive emails when someone submits your form.

If your email addresses are being constantly added to our bounce list, our best recommendation is to switch your email notifications to your own SMTP sender. The bounce messages will be processed by your mail server in this case, so the email addresses will not be added to our bounce list.

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  • Mathew barla

    I want remove because my it has been use by other

  • Olakunle Oloruntoyin

    Please helpe remove my email address from bit bounce kestar.blessing123@gmail.com. I will really appreciate if you can help asap. Thank you.

  • Jinson

    Pls help remove my bounce id. Someone is using my id

  • Charmaine Tompong

    Please help.me remove my email.in bounce list charmainetompong@yahoo.com.ph

  • Iris

    Please help me remove my email from bounce list

    service@muxxlube.com

    thanks.

  • Naomi

    Pls can u remove my email from bit bounce ao naomi.gichuhi@yahoo.com

  • melisa

    Can you please remove my email address melisa.xhepa@hotmail.com from bitbounce.

    Thanks

    Andy

  • Elimas onyancha

    please remove my email from bit bounce

  • Andrew Owen

    Can you please remove my email address andyowen6@hotmail.com from bitbounce.

    Thanks

    Andy

  • Dave

    Can you please remove me from your bit bounce list,thanks

  • BeverlyT

    How long does it take for my email to reactivate once removed from the "bounced" list?

  • Zigzag

    Can you please remove my email address from bitBounce please vusalehesenova543@gmail.com

  • Aron Tesfay

    Can you please remove my email address hiyabna@gmail.com from your list please. Thank you in advance

  • Yves

    can you remove this mail yirakoze@villagehealthworks.org to bitbounce? thank you in advance

  • Tatenda

    Please would you kindly remove my email account from bitbounce , dont want to subscribe anymore.

  • IMO Nwamaka

    I want all my mail cleared from bitbounce

  • Shailja sharma

    Sir please delete my bit bounce account.
    I have 2 accounts on bit bounce.
    Shailjanowal@gmail.com
    Shailjasharma4567@gmail.com
    Sir please delete both account

  • Shailja sharma

    Sir please delete my 2 accounts.
    Shailjanowal@gmail.com
    Shailjasharma4567@gmail.com

  • Minusha Tehani

    Please remove following email address from bitbounce completely.
    silverlineiwu@gmail.com

  • Minusha Tehani

    Hi
    I want to remove the following email address completely from bitbounce.
    silverlineiwu@gmail.com
    Thank you!

  • Ivan Sotirov

    Hi,

    Please remove all e-mails from my domain ( @melexis.com) from your service. Seems that some of our employees have subscribed to you and that is creating confusion in the company.

    Thank you in advance.

  • Nancy

    I don't want to subscribe bitbounce anymore please remove now thank you

  • Alvince

    I don't want to subscribe bitbounce anymore....

  • Thomas Chikankheni

    Please Remove My Email Adress From BitBounce

  • anniey peter

    I want all my emails removed from bit bounce please as quickly as possible.Including the following emails:
    1.annpeter384@gmail.com.
    2.annieypeter296@gmail.com.
    3.annieypeter100@gmail.com.
    kindly as quick as possible.

  • Michele

    I want my email taken off bitbounce i never wanted it. I have not been able to get emails because of it, saying the person will get charged in order for me to get it.

  • Julia

    I want to remove my account from bit bounce

  • Asarf Daka

    Last time; I requested for completely removal of bit bounce from blocking my emails and responded they unsubscribed this; unfortunately this is not working as important emails disappear before reading them.Your services are no longer wanted by me make cure you remove my email address in your systems. No longer interested. From Asarf Daka

  • solomon

    please remove me from ur bitbounce please !

  • Elegia Basig

    I do not need your bit bounce. It created confusion and so many of my emails did not arrive because of you. I need it now very badly. Those are important emails.

  • bilal

    unable to find screen with AVATAR

  • Neo

    Hi I have would like my account to be completely removed from bitbounce. I just got it because I thought I was filling out something then I realized this was an add I clicked on damn I just made an account. I want no money sent no notifications no charges no nothing, this was all a mistake I'm sorry

  • hemahitha

    "I want to open this account". Please help me."

  • Reah

    Please remove my email at bitbounce its really affecting my emails..you have sent reset password link but noting happend still i cant reset my password.do something to remove my email from your list.thank you

  • Karen

    Please remove my email from bounce list, its affecting me.

  • Nkosie

    I don't want bitbounce. Please remove it for me

  • bproctor

    please remove bitbounce asap

  • Radica Abdelbari

    Kindly remove bitbounce ASAP

  • Abdur-rahmaan

    Please remove me from bit bounce asap
    I'm getting very important emails and I can't view them so please remove me thank you

  • Kofoworola

    Comment Pls remove bit bounce frow my email completely. Tnks.

  • GIDEON13

    pls remove my email from bitbounce. Thank you

  • GIDEON13

    Please remove my email address from bitbounce list now, I'm almost loosing important mails because of bitbounce, I'm not interested anymore. please! please!

  • GIDEON13

    please, remove bitbounce from my email

  • Morine Shaw

    I want you to remove my email addresses from your list. I am not interested in BitBounce anymore. Thank you.

  • damaris

    Comment how to unsusbcribe tobitbounce please it's so annoying

  • emmanuel

    pls my email is Emmycode3x@gmail.com, am tired of your service, i want to opt out.
    pls remove my email address from bitbounce cause it affects me. thanks

  • ugbede lucky

    I don't want to be member of bitbounce email address anymore.

  • mchbrk

    Checked that and still not working. I get the test emails from the form but not from ANY submissions!!!!

  • Kay Anderson

    Unsubscribe to bit bounce.ibhate it

  • Amuzie Celine

    I need my email to be removed from bit bounce plrase