What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to receive notification when the user click next button before submission?

    Asked by elevateimage on December 06, 2016 at 06:25 AM

    We are using your "Subscribe for Service" form to get users subscribe for our services. This is a multi-page form and we are looking for a way to collect and email us the information collected ion the first page. On the first page ( or first part) the visitor enters his/her contact info and clciks NEXT.  We are looking for a way for the form to email us all contact info when the user clicks NEXT.


    The following part is where we collect his/her biilling information and sent it to Authorise.net gateway for processing.


    We would like to know how can we set up the form to email us the information collected on the first page when visitors click NEXT.


    We appriciate your help. My email is aric@realtyeliteclub.com

    Best regards,

    Aric Kazarnovsky

    Elevate Image

    Page URL:

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    JotForm Support

    Answered by Rose on December 06, 2016 at 07:02 AM

    As I understood, you would like to receive notification when your end-user clicks next button before submission of your form. If this is the case, it is unfortunately not possible to receive notification e-mail without form submission. 

    On the other hand, there is some other ways to achieve what you would like to do. However, you need to divide your form two parts. In other words, there should be two forms.

    The first form should include fields till the next button. 


    The second form should include the fields after next button. 

    After that, you can use our advance features combination which are about passing a from data to another form and redirecting user to a different page. I added  two user guides related these features here below. 




    Please note that if you would like to receive notification for two part, I mean for two forms, you need to set up notification alert for each form. 


    With this way, you can receive notification for the part you want and your user does not need to click second from link. Since, they will be directed automatically. 

    Please do not hesitate to contact us if you have more questions or need any further assistance by our side.