What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I find the Referral URL for my lead submissions?

    Asked by mashape on July 20, 2017 at 01:45 PM

    Hello jotform!

    I'm wondering if there is an easy way to find the referral URL for all of my lead submissions?  We want to do some digging into where our leads get to jotform from.

    Thanks,

    Maria

    Page URL:
    https://www.mashape.com/enterprise/#demo-form

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 20, 2017 at 03:23 PM

    Can you please check Get Referrer if it is what you are looking for? It will include the referral link to your submissions.

    Please also see https://www.jotform.com/help/287-How-to-Capture-Referrer-URL

  • Profile Image

    Answered by mashape on July 20, 2017 at 04:19 PM

    Hi Chriistian,

    Thank you for the feedback, I will definitely turn on the Get Referrer widget to capture the Referrer URL moving forward.  Does jotform auto-capture referrer URL's?  I'm wondering if I can get any referrer URL's for historical submissions, even though I'm just turning the widget on today?  I know this is far fetched, but thought it was worth asking.

    Thank you,

    Maria

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 20, 2017 at 04:55 PM

    Unfortunately, JotForm does not automatically capture referrer URL. If you have added the Get Referrer widget only today previous submissions on your form will not have values for the Get Referrer field. Only new submissions will have its referrer URL.

  • Profile Image

    Answered by mashape on July 20, 2017 at 05:06 PM

    That's what I figured.  Thank you for the confirmation.  One last question on this, do I need to create a new field in Sfdc to capture the referrer URL?  I guess my broader question is, where is the referrer URL captured and stored and how can I access to do some reporting?  Would it be best If i pushed the URL to an SFdc field?? 

    Thank you so much!

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 20, 2017 at 05:21 PM

    If you have added the Get Referrer widget on your form, on your form's submission page, you will see the Referrer field on new submissions.

     

    If you need to process your form's submission data, you can try to download it in excel/csv/pdf files. You can check this guide for more information: How to Download Form Submissions as Excel/CSV/PDF.