Can you suggest a merchant service for Recurring Payments?

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    Andrew Simpson
    Asked on August 27, 2017 at 05:45 PM

    Hi, 

    I wrote earlier about selling subscription type products. I currently use square with jotform and cannot store customers card information to charge them their childs monthly art lessons tuition each month.

    This is a must for my company and has been a real pain making each customer that signs up online, then come into the office to fill out a form that they thought was already taken care of.

    Someone at jotfrm mentioned stripe for subscriptions. This merchant payment backend is confusing and they have no phone support? Image that.lol

    Anyway... is there another merchant service processor that you guys offer that can help with my needs?

    I have been with jotform for a minute now, seriously, and have got to get this figured out or go somewhere else. Great forms but need them to function for my business needs. 

    Also, as another note, they (stripe) do not allow for you to discount customers first payment less than monthly subscription cost. Interesting???

  • Profile Image
    BDAVID
    Answered on August 27, 2017 at 06:28 PM

    We have other integrated payment gateways such as PayPal that you can try: https://www.jotform.com/help/47-Order-Form-Basics, in order to setup your recurring payment option.

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    othelsart
    Answered on August 31, 2017 at 10:43 PM
    Does PayPal recurring transactions still take customer outside of website
    to pay?
    ...
  • Profile Image
    liyam
    Answered on August 31, 2017 at 11:47 PM

    There are two kinds of Paypal gateways available:

    Regular Paypal - Using this payment gateway redirects the user to the Paypal page for the person to login and make payment.

    Paypal Pro - Using this payment gateway allows the user to fill in the card information directly through the form and the payment gets processed on the back-end. They do not get redirected to the Paypal page anymore. 

    You can check out this guide to know more: https://www.jotform.com/help/50-PayPal-Forms