Where can I review what happens when a form is used...

  • dmack10228
    Asked on November 20, 2017 at 12:15 PM

    I am a member of a small non-profit fund raising group supporting a local symphony orchestra. I have created and maintain a website for the group and am going to propose an online membership application using a Jotform form I created some time ago, embedding the form into a local webpage. 

    A proof of concept proposal is being planned but I haven't been able to find a detailed explanation of exactly what happens when the form is submitted... can you please point me to where I can obtain information as to where the data is obtained/stored/sent and to how the Paypal payments are handled...

    Your product seems unique as a form creator and appears to provide the look and feel I was looking for and the functionality necessary for our group. The free service may be the level necessary for our small group now but hopefully we may outgrow that service level. 

    Many thanks for the product and any information you can provide...

    Don Mack, Friends of the Dearborn Symphony


  • David JotForm Support
    Replied on November 20, 2017 at 1:17 PM

    Data collected through forms is stored in your JotForm account:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Submissions will also trigger any notification or autoresponder emails:

    https://www.jotform.com/help/25-Setting-up-Email-Notifications

    For more information on using PayPal to collect payment, see the following guide:

    https://www.jotform.com/help/50-PayPal-Forms

  • dmack10228
    Replied on November 20, 2017 at 5:15 PM

    Hi... and many thanks for the quick response...

    One last (I hope) question... What does "Receive 10 payments" mean?

    I presume the billings/payments will all happen through Paypal, if I use that payment method...?

    Thanks again...

    Don Mack

  • David JotForm Support
    Replied on November 20, 2017 at 6:29 PM

    Receive 10 payments refers to the number of payment submissions you can receive in a calendar month.  These are submissions that also have a payment processed along with it.  If you are looking to use PayPal, here is how to get that set up in your form:

    https://www.jotform.com/help/50-PayPal-Forms