- JessicaAsked on November 22, 2017 at 01:48 PM
I need an agreement form that is encrypted so client's can sign the form and their information will be protected. However, when the form is submitted and I try to print it out, only the date shows. The information on the form is missing and the signature is blank. This is when using the encryption key. What can I do about this? I need the info from the form as well as the signature.
- JotForm SupportdavidAnswered on November 22, 2017 at 02:34 PM
Encrypted form data needs to be viewed and/or printed from the submission view for that form:
You should be able to print the form with the users data as well.
- JotForm SupportdavidAnswered on November 22, 2017 at 04:32 PM
Only submission data is included. Text fields are not. If you want to include the headers and text of the form in with the data, enable the option in the submission page:
- therapyspokaneAnswered on November 22, 2017 at 06:15 PM
Thank you for giving me that link. That was very helpful!