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cliffblacksxsw12 Şubat 2018 15:39 tarihinde soruldu
Is there a reason why I'm getting this, when I have reset my password. I'm trying to delete my submissions...
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Mike_G Jotform Support12 Şubat 2018 16:53 tarihinde yanıtlandı
To my understanding, you are trying to delete all the submissions of a particular form in your account. Can you tell us which one, please?
Can you try logging out then logging back into your account and see if that will help with the issue you are experiencing, please?
You can also try using a different browser or clearing your current browser's cache first before logging back into your account.
If after doing that you are still experiencing the same issue please let us know.
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cliffblacksxsw12 Şubat 2018 17:43 tarihinde yanıtlandıI've closed out like 3 times....I"m trying to delete the submission for:
* SXSW NEW UPDATE/VENDOR FORM*
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Ryan_Briones12 Şubat 2018 20:29 tarihinde yanıtlandı
I was able to clone your form and delete all submissions. Maybe your Internet timed out?
As much as I want to delete all the submissions on your form, I can’t do it because of security reasons. You should be able to delete your submissions by following this guide.
If for some reason you're still unable to delete submissions, please write back. If possible, please provide us with a console report.
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cliffblacksxsw13 Şubat 2018 11:43 tarihinde yanıtlandıHello, I've clear all cookies on my computer and I'm still getting this
error message, Ive even updated my password for the 5 time and nothing is
working...HELP
[image: Inline image 1]
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BJoanna13 Şubat 2018 12:43 tarihinde yanıtlandı
We are unable to view your image with the error message.
Please note that files that are attached inside of an email will not be shown here on the forum. You have to open this thread and upload your screenshot.