How can I switch to a different form?

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    Bigbouncy
    Asked on March 06, 2018 at 08:18 PM

    Hi, 

    I am currently using the wrong form for a selection.  How do I switch to a different form.  My online payment form is wrong and I don't know how it was switched.  


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    ashwin_d
    Answered on March 07, 2018 at 01:18 AM

    I am not sure if I have understood your issue correctly. When you say form is switched, do you mean to say that you are using some other form now?

    I did check your account and found that you have 2 forms:

    Job Application Form

    Job Application Form                                                

    Are you missing any other form apart from these two forms? I would suggest you to please explain your question a bit more in detail and we will surely try to help you. You may also like to share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

  • Profile Image
    Bigbouncy
    Answered on March 07, 2018 at 11:02 AM

    Hi, 

    I am looking under twmiller forms, bigbouncythings payment form.  It is currently using my old payment, it has 9 new submissions. It needs to use the new payment form at the top. 

    The 2 forms at the top are the forms I should being using. Contact form is being used, but the one right under is not, and that is my form.

    I have a picture but cannot add it. I hope this helps. 

  • Profile Image
    Bigbouncy
    Answered on March 07, 2018 at 11:05 AM

    1520438671Screenshot_20180307-104557.jpg

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    david
    Answered on March 07, 2018 at 12:10 PM

    If you no longer want to use the old form, disable it and make sure your clients have the URL of your new form:

    https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form

    If the form is added to a web page, you would need to replace the current embed code with the embed code for the new form:

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use