- BigbouncyAsked on March 06, 2018 at 08:18 PM
I am currently using the wrong form for a selection. How do I switch to a different form. My online payment form is wrong and I don't know how it was switched.
- JotForm Supportashwin_dAnswered on March 07, 2018 at 01:18 AM
I am not sure if I have understood your issue correctly. When you say form is switched, do you mean to say that you are using some other form now?
I did check your account and found that you have 2 forms:
Are you missing any other form apart from these two forms? I would suggest you to please explain your question a bit more in detail and we will surely try to help you. You may also like to share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
- BigbouncyAnswered on March 07, 2018 at 11:02 AM
I am looking under twmiller forms, bigbouncythings payment form. It is currently using my old payment, it has 9 new submissions. It needs to use the new payment form at the top.
The 2 forms at the top are the forms I should being using. Contact form is being used, but the one right under is not, and that is my form.
I have a picture but cannot add it. I hope this helps.
- BigbouncyAnswered on March 07, 2018 at 11:05 AM
- JotForm SupportdavidAnswered on March 07, 2018 at 12:10 PM
If you no longer want to use the old form, disable it and make sure your clients have the URL of your new form:
If the form is added to a web page, you would need to replace the current embed code with the embed code for the new form: