Display Text Field in body of email

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    kalogistics
    Asked on November 16, 2018 at 11:44 AM

    Hi,

     

       I have a question about our employment application template. On our Jotform application we incorporated a text from DOT website regarding PSP and employment policies explained. However when the applicant submits filled out application the text does not appear when I get an e-mail. Basically filled out application is missing the text about company policies even though they are visible on the initial application. How can we fix that?  Thanks.

     

      

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    Edgar_B
    Answered on November 16, 2018 at 12:31 PM

    Hello,

    I have checked your form and figured out that the text field indeed didn't display in the submission. By default, headers and text fields were hidden in the submission data, to display this you need to enable it in the submission settings.

    For you to do it, please take a look at this:

    1542389129test.gif

    How to Show Headers and Text Field in the Submission Report

    If you need further assistance, please let us know, we'll be glad to help. Thank you!

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    kalogistics
    Answered on November 16, 2018 at 12:55 PM

    I did that. I submitted an application and received an e-mail. However the integrated text is still none existing.

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    david
    Answered on November 16, 2018 at 02:10 PM

    The include headers and text feature does not apply to emails.  Headers, text and images from the form would need to be manually inserted into the body of emails:

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders