I need information regarding DB and GDPR compliance

Hi,

I'm interested in your service to use it in the company I work for (I'm scouting the best service for our needs).

I would like to know if all the data are collected in your DB or can be collected in our DB, and if your service is GDPR compliant.

Best,
Giulia Sermoneta

Thank you for considering JotForm services for your requirements.

Yes, all the data from your form submissions are stored on the JotForm DB. You can get them downloaded at any time. I would request you to please refer to the guides below:

How-to-Export-All-of-Your-Data-at-Once 

How-to-Download-Form-Submissions-as-Excel-CSV-PDF

How-to-Download-the-Submission-Files

If you can also collect the data in your DB. It can be possible by sending the submissions to your MySQL DB using PHP. Please refer our guide below for this process:

How-to-send-Submissions-to-Your-MySQL-Database-Using-PHP

Regarding your third query - JotForm is compliant with GDPR. You may please check the link below for more details:

https://www.jotform.com/gdpr-compliance/

JotForm ensures the compliant transfer of personal data from data controllers in the EU to data processors in the US. We offer data processing addendums (DPA) for our customers that operate in the EU. 

Do review these and let us know if you require any further information.