Issue with content of received emails

  • Profile Image
    Asked on March 14, 2019 at 02:20 PM

    Hello there.  Our forms are all filled out and updated but when receive them after they've been submitted the forms say 2017 instead.  I don't see where to change that portion of the form - and it's a little embarrassing. Help. Thanks. 

  • Profile Image
    Answered on March 14, 2019 at 04:35 PM

    It seems to be caused by an outdated email template. To fix this, you can edit the email notification/autoresponder template:

    Settings > Emails

    Alternatively, you can re-create the email notifications and autoresponders:

    1) Delete current email notification/autoresponder

    2) Add a new email notification and/or autoresponder.