I am receiving PCI Checks are failed error message in PagSeguro payment.

  • neoartepp
    Asked on April 25, 2019 at 10:12 AM

    Preciso saber porque não foi configurado como uma conta, não recebi pagamentos pelo pagseguro .... Configurei o vídeo e não funcionei, dae como um indivíduo sente-se confiante para comprar um plano, sendo que os tutoriais estao errados e o suporte eh um lixo.

    Page URL: https://form.jotformz.com/91133543364655
  • Victoria_K
    Replied on April 25, 2019 at 12:51 PM

    Apologies for the inconvenience you are experiencing. We have had a PCI check problem on Apr, 19th. Can you please confirm that this error happens on your forms right now or maybe it was already fixed? 

    Can you provide a screenshot so we forwarded it to our developers? 

    How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your reply. 

  • FriendsSchool
    Replied on May 3, 2019 at 2:21 AM

    Hi,

    I am receiving the PCI checks are failed message today.  My payment gateway is eWay.

    Are you still having issues or is this a problem with my payment provider?

    Cheers,

    Emily


    1556864449Screen Shot 2019 05 03 at 4 Screenshot 10

  • jherwin
    Replied on May 3, 2019 at 4:37 AM

    The PCI Checks issue on eWay has been fixed. I've cleared your form caches, can you please try to submit your form?

    Guide: How-to-Clear-Your-Form-Cache

  • FriendsSchool
    Replied on May 3, 2019 at 5:43 AM
    Unfortunately the error is still the same.
    Cheers,
    Emily
    ...
  • jherwin
    Replied on May 3, 2019 at 7:01 AM

    Hey Emily - Sorry for the confusion. I moved your thread here: https://www.jotform.com/answers/1812142 

    Please avoid posting your questions to other users thread to avoid confusion.