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kchaney1969Asked on May 15, 2019 at 11:03 AMthe Prepopulator function does precisely what we were looking for. The only minor issue has been with the confirmation emails. When using the prepopulator, it removes headings from each response that is sent out in the confirmation email.
This is what we want to happen, and what happens without Prepopulator:
This is what the confirmation emails look like with Prepopulator:
Is there any way we can remedy this? Thank you for any assistance in advance, and for your excellent assistance in recommending this solution.
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David JotForm Support ManagerReplied on May 15, 2019 at 11:16 AM
I have tested the Field Prepopulator app, and the notification did not lose the labels:
Generated URL:
Result:
Please try deleting your notification: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
Then, create it again: https://www.jotform.com/help/25-Setting-up-Email-Notifications
If the issue persists, please let us know what the form in question is, so we can clone and test it in our end.
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kchaney1969Replied on May 15, 2019 at 1:14 PM
I believe we have fixed the issue now. Thank you for your assistance! I will let you know if the fix ends up not fully working, but it appears to have resolved things.
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David JotForm Support ManagerReplied on May 15, 2019 at 3:05 PM
Glad to know that it got fixed. Open a new forum thread if you need anything else, we will be glad to assist you.