Where does the form go once a customer submits Form?

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    ArnieBull
    Asked on June 05, 2019 at 05:36 PM

    To my email? To you site? Where?


    I have the free version to try out. I would like the submitted surveys to go to my email. They are not at the current time. Help

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    Mike
    Answered on June 05, 2019 at 06:34 PM

    The entries are being emailed (if configured) and always saved in your account.

    To fix the emailing issue, please add an email recipient to your form email notification:

    Related guides:

    How to Change the Email Address Used for Notification Email

    Setting up Email Notifications

    If you need any further assistance, please let us know.

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    ArnieBull
    Answered on June 06, 2019 at 09:17 PM

    Thank you for your response Mike.


    Can you do what you suggested with the free version?

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    Kiran
    Answered on June 06, 2019 at 11:43 PM

    Yes. You may change the email recipient address with the Free version as well. However, the free subscription plan is limited to have only one notification and only one email recipient. Please follow the guide below to change the email recipient in the notification of your form.

    https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    Thanks!