Payment Form Error - Sorry! Only one entry is allowed.

  • gdstravel1
    Asked on June 1, 2020 at 7:44 AM

    Hi, I have a booking form that when people enter their payments in the end it gives the error of only one entry being allowed. How do I correct this? Thanks!

  • Sonnyfer JotForm Support
    Replied on June 1, 2020 at 9:58 AM

    Hi there - The error message "Sorry! Only one entry is allowed." usually prompts when you have enabled either Unique Submission or Unique Question on your form.

    Have you perhaps set any of it earlier? I have checked your form just now it doesn't have any of the said settings enabled. Thus, I would suggest trying once again and let us know if the issue persists. I have also cleared your form cache as a precaution.


  • gdstravel1
    Replied on June 1, 2020 at 10:33 AM

    Thanks! I realized that unique submission was turned on after all! Thanks again!