I am not able to sign in and my forms are disabled.

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    janice 
    Asked on June 18, 2020 at 12:35 AM

    I dont understand why I cant sign in or why my forms are disabled.

    Page URL:
    www.novacarr.com

    Screenshot
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    ashwin_d
    Answered on June 18, 2020 at 04:26 AM

    I did check your account and found that it is currently suspended as your forms are suspected to be used for phishing.

    I am escalating this thread to our form review team. We will get back to you as soon as we have any update from them.

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    ashwin_d
    Answered on June 19, 2020 at 07:27 AM

    It seems your account was suspended because of the "Driver's license #" field you have added in form "RENTAL APPLICATION".

    You may continue to collect that information, however you must add an agreement displayed on the form and a signature, widget fields. You may like to take a look at the following guide on how to add widgets to your forms: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form 

    The following guides should help you add terms & condition and signature widget in form:

    https://www.jotform.com/help/76-Adding-a-License-Agreement-to-a-Form 

    https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form 

    It seems you have already deleted this form and I have gone ahead and activated your account. Do try to sign in to your Jotform account and get back to us if you have any trouble.