Paypal integration and donor receipt emails

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    Heather 
    Asked on June 18, 2020 at 07:57 PM

    Hello, i have a specific need and want to know if Jotform offers it. I work for a small non-profit and we get donations and want an automatic email sent to the donor with their name, donation amount and project chosen to donate to inserted into a fileds in a paragraph so they can use it for their write-off. The website i built is html (not a CMS). We already have a paypal business account and have to send email/letters with this information manually and want to make it easier. I am attaching a sample of the email we wants we want automatically sent to donor when their donation is made. 1592524588Screen Shot 2020-06-18 at 4.54

    Screenshot
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    EltonCris
    Answered on June 18, 2020 at 10:47 PM

    You can customize your autoresponder message or PDF to look like that, whichever you prefer. So after the user completes the donation, they will receive an email message with that format with a PDF attachment that is also in the same format. The only downside is, we do not take CC information just like in your example e.g. the type of card, Visa, MasterCard, and the last 4 digits of the card used. We do not take this information from the payment gateway. What you can have is the amount, the date, and all the other fields from your form.

    So here's how to edit your autoresponder/notification message. How to Edit the Email Template for Notifications and Autoresponders. Note that the payment information sent on email is grouped in a single cell. To separate them e.g. show only the donation amount, you can split the payment labels. Guide: How to Strip Payment Information Labels in Email Alerts

    Example:

    And here's how to create a PDF report that you can customize. How to Customize PDF Submissions Report. After customizing the PDF, you attach it to the autoresponder or notification. Guide: How to include submissions as PDF attachment in the email notifications?

    If you need further assistance, please let us know.