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ltarakamAsked on July 14, 2021 at 12:58 PM
Hello,
I have added my coworker as a collaborator to the forms and tables, but she is not seeing my entries. How can I ensure she does?
Thanks,
Laura
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Cecile JotForm SupportReplied on July 14, 2021 at 6:03 PM
Hi Laura,
May we know what's displaying on your collaborator's end when trying to access the submissions table?
Guide: How-to-post-screenshots-to-our-support-forum
Kindly note as well that we require someone added as collaborator to have a JotForm account to access a Private Table.
Guide: How-to-share-your-jotform-tables-and-collaborate
Looking forward to your reply.
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ltarakamReplied on July 27, 2021 at 5:22 PM
She sees only her entries when she views submissions. She doesn't see a table.
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Cecile JotForm SupportReplied on July 27, 2021 at 7:55 PM
Did you add the user as an assignee?
https://www.jotform.com/help/652-adding-assignees-to-your-form
Is the user only using mobile app?
If so, then the user as an assignee can only view her own submissions in the mobile app.
If you want to share your submissions to the user, the user must access the table via browser. See guide below to know how to add a user as a collaborator in the submissions table.
Guide: How-to-share-your-jotform-tables-and-collaborate
Let us know if you need further assistance.
Thank you.
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ltarakamReplied on July 28, 2021 at 9:28 AM
This worked great- thank you!