Collaborator not seeing submissions

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    Asked on July 14, 2021 at 12:58 PM


    I have added my coworker as a collaborator to the forms and tables, but she is not seeing my entries. How can I ensure she does?



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    Answered on July 14, 2021 at 06:03 PM

    Hi Laura,

    May we know what's displaying on your collaborator's end when trying to access the submissions table?

    Guide: How-to-post-screenshots-to-our-support-forum

    Kindly note as well that we require someone added as collaborator to have a Jotform account to access a Private Table. 

    Guide: How-to-share-your-jotform-tables-and-collaborate

    Looking forward to your reply.

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    Answered on July 27, 2021 at 05:22 PM

    She sees only her entries when she views submissions. She doesn't see a table.

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    Answered on July 27, 2021 at 07:55 PM

    Did you add the user as an assignee?

    Is the user only using mobile app?

    If so, then the user as an assignee can only view her own submissions in the mobile app.

    If you want to share your submissions to the user, the user must access the table via browser. See guide below to know how to add a user as a collaborator in the submissions table.

    Guide: How-to-share-your-jotform-tables-and-collaborate

    Let us know if you need further assistance.

    Thank you.

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    Answered on July 28, 2021 at 09:28 AM

    This worked great- thank you!