Collaborator not seeing submissions

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    ltarakam
    Asked on July 14, 2021 at 12:58 PM

    Hello,

    I have added my coworker as a collaborator to the forms and tables, but she is not seeing my entries. How can I ensure she does?

    Thanks,

    Laura

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    Cecile_A
    Answered on July 14, 2021 at 06:03 PM

    Hi Laura,

    May we know what's displaying on your collaborator's end when trying to access the submissions table?

    Guide: How-to-post-screenshots-to-our-support-forum

    Kindly note as well that we require someone added as collaborator to have a Jotform account to access a Private Table. 

    Guide: How-to-share-your-jotform-tables-and-collaborate

    Looking forward to your reply.

  • Profile Image
    ltarakam
    Answered on July 27, 2021 at 05:22 PM

    She sees only her entries when she views submissions. She doesn't see a table.

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    Cecile_A
    Answered on July 27, 2021 at 07:55 PM

    Did you add the user as an assignee?

    https://www.jotform.com/help/652-adding-assignees-to-your-form

    Is the user only using mobile app?

    If so, then the user as an assignee can only view her own submissions in the mobile app.

    If you want to share your submissions to the user, the user must access the table via browser. See guide below to know how to add a user as a collaborator in the submissions table.

    Guide: How-to-share-your-jotform-tables-and-collaborate

    Let us know if you need further assistance.

    Thank you.

  • Profile Image
    ltarakam
    Answered on July 28, 2021 at 09:28 AM

    This worked great- thank you!