Need to delete duplicate entries from database

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    Asked on November 11, 2021 at 05:37 AM


    We need to delete duplicate entries from database.

    Please help us out in this query as soon as possible.

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    Answered on November 11, 2021 at 06:50 AM

    Hello there,

    Thank you for contacting support.

    You can utilize the search function in Jotform tables to find duplicate submissions.

    Guide: How-to-Search-a-Submission-from-the-Submissions-Page

    Then, you may proceed with the deletion of the duplicates.

    Guide: How-to-Delete-Form-Submission-Data

    Duplicate submissions usually happen when the thank you page is reloaded. This occurs if the browser is not closed properly. Thus, when the user reopened their browser, there is a tendency that the Thank you page will be reloaded. 

    To avoid duplicates in the future, you may take advantage of our unique question and unique submission features.




    You can also add a captcha field in your form, so even if the thank you page is reloaded, it will at least prevent the form from re-submitting until the captcha is filled. 

    Guide: How-to-Add-a-Captcha-Field

    Let us know if you have any other concerns.