- thefonz22Asked on September 09, 2014 at 10:19 AM
Having a big problem at the moment with my jotform. When I check my thankyou page in Google analytics, it says the referral source is jotform.. I want to know where these people came from before filling out the jotform on my website and making their way to the thankyou page. Any clues?
- CarinaAnswered on September 09, 2014 at 12:17 PM
Perhaps the best way is to use the Get Referrer widget. This widget allows you to get the url that directed people to your form.
Let us know if we can assist you further.
- duxbxlAnswered on October 15, 2014 at 10:33 AM
This only reffers the location of the form, not the referral source
- JotForm SupportjonathanAnswered on October 15, 2014 at 11:20 AM
Please check this discussion thread. I think your current question is similar to it.
Check our colleague's suggestion on that thread on how to correct the referral source when using the Google Analytics in jotform.
Hope this help. Please inform us issue remains.
- duxbxlAnswered on October 15, 2014 at 11:44 AM
Thanks for your reply but No, that's not the issue.
I want to know through wich referral the lead has subscribed.
I see on my google analytics that between 5:00 and 5:59 a lead that landed on my site through ex. banner X has converted (has been send to the thank you page by submitting the details through the jotform)
Now i need to link that lead to that specific campaign (banner x)
Is there a way to add the referral link to the lead?
Hope this is clear.
- JotForm SupportjonathanAnswered on October 15, 2014 at 11:55 AM
Could it be because your just using the default thank you page of JotForm?
If you are using the JotForm thank you URL, this means all submissions are being processed on submit.jotform.com sub-domain.
Try using custom URL Thank you page and then include an override parameter like this
Example, if your custom thank you URL is http://www.yoursite.com/thankyou.html, it'd become:
Check this visual guide:
Please try this if it makes the difference.
Also, can you please clarify what actually was the link to the specific banner(x)?
You did not mention what was the link that was generated.
- duxbxlAnswered on October 16, 2014 at 09:38 AM
i use a custom TY page, not the JT page. i'll try to add the override paramter to see if it works.
"Also, can you please clarify what actually was the link to the specific banner(x)?
You did not mention what was the link that was generated."
There are no links generated. Dont know what you mean. I make the campagin tracking links with the Google Analytics URL Builder tool something like: http://mysite.com?utm_source=ebay&utm_medium=banner&utm_campaign=xtz
- CarinaAnswered on October 16, 2014 at 11:54 AM
Thank you for the clarification.
It seems that adding "?utm_nooverride=1" to the end of the thank you page custom URL fixes the issue. You can see here more details.
Also how many different sources do you have? Perhaps the "use a single form in different websites" solution could work as a workaround if he nooverride parameter fails.
Let us know if the problem persists.
- duxbxlAnswered on October 17, 2014 at 05:15 AM
I'm not interested to find out where form which form on which site the leads comes from.
I need to know through which PPC campaign the lead came
Here's what i need:
but with Jotform :)