What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to have JotForm only send an email, and not record the submission to the cloud?

    Asked by aikon on July 27, 2016 at 12:32 PM

    We are crafting a feedback form to our company directors, and the email is set to go to the director email account.. however we wish to make sure that the submissions are not recorded in the jotform system where they would be at risk by password of that system. 

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    JotForm Support

    Answered by Charlie on July 27, 2016 at 02:06 PM

    Yes, once a form is submitted, the email alerts setup on it will automatically be sent. You can learn more about the types of email alerts that we have on this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    If you do not wish to have a record of that submission in JotForm's database, then you can use this app that automatically deletes them, but you should still be able to receive the submission via email: https://apps.jotform.com/app/auto_delete_submissions 

    You could also have a copy of the submission and the file uploads directly on your own storage. Here are the apps and integrations that you can use:

    - You can setup an FTP connection to your form to send copy of the submission to your own server: https://www.jotform.com/help/177-How-to-enable-FTP-on-form-submissions 

    - If you are using 3rd party file sharing and storage services like Google Drive, Dropbox and Box.com, then you can check our integrations with them in these links:





    I hope that helps.